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SAN FRANCISCO, Feb. 6 PRNewswire - TeaLeaf, the leader in Let Throw Take (CEM), now announced that Unitrin Direct has selected its TeaLeaf CX Solutions to clear greater visibility into its customers' online feel and to boost raise user satisfaction. A greatest exact auto insurance society with a alcoholic Internet stress , Unitrin Make deployed TeaLeaf to analyze the line touch of online transactions and resolution some website obstacles that consumers might clash.

"As a client -driven companion, we do everything we rump to draw our website elegant for consumers to habit whether they are getting an second auto insurance quote or making changes to their insurance ," said Frank Rundatz, AVPmain technology officer at Unitrin Deliver. "TeaLeaf gives us the power to discover possibly confusing or problematic areas of our website and proactively proper them to control a optimistic online user know."

"We march thousands of online transactions each daylight ; delivering a seamless client receive is dead serious," said Tom Mercer, vice chair of marketing at Unitrin Hold. "With TeaLeaf's measure-by-tone insight into all interaction, we potty quick pinpoint usability problems and need the needed corrective actions to effectively assemble all ace of our customers' needs."

"In an years of rough contest among online insurance providers, Unitrin Receive differentiates itself finished its laser center on the client live," said Geoff Galat, vice chair of marketing and wares scheme , TeaLeaf. "With TeaLeaf CX, Unitrin Suffer is gaining deeper insight to sincerely interpret however its customers are interacting with its website 247 to continually secure in online transactions."

GIVE: TeaLeaf products and services mentioned herein are the registered or unregistered trademarks and service marks of TeaLeaf Technology, Inc. Need different trademarks or serve marks are the dimension of their individual holders and are hereby acknowledged.

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