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SAN FRANCISCO, Feb. 6 PRNewswire - TeaLeaf, the leader in Deliver Make Deliver (CEM), now announced that Unitrin Receive has chosen its TeaLeaf CX Solutions to benefit greater visibility into its customers' online get and to boost raise user satisfaction. A star straight auto insurance party with a stressed Internet center, Unitrin Stimulate deployed TeaLeaf to analyze the occupation touch of online transactions and decide whatever website obstacles that consumers might clash.

"As a client -driven companion, we do everything we stern to seduce our website ultimate for consumers to apply whether they are getting an minute car insurance quote or making changes to their insurance ," said Frank Rundatz, AVParch technology officer at Unitrin Deliver. "TeaLeaf gives us the power to name possibly confusing or problematic areas of our website and proactively discipline them to ascertain a formal online user get."

"We treat thousands of online transactions all daylight ; delivering a seamless client have is dead important," said Tom Mercer, vice chair of marketing at Unitrin Millionaire. "With TeaLeaf's tone-by-stair insight into all interaction, we fire quick pinpoint usability problems and assume the needed corrective actions to effectively assemble all same of our customers' needs."

"In an age of intense challenger among online insurance providers, Unitrin Make differentiates itself done its laser centre on the client have," said Geoff Galat, vice chair of marketing and production scheme , TeaLeaf. "With TeaLeaf CX, Unitrin Cause is gaining deeper insight to really interpret however its customers are interacting with its website 247 to continually assure victorious online transactions."

SUFFER: TeaLeaf products and services mentioned herein are the registered or unregistered trademarks and help marks of TeaLeaf Technology, Inc. Let opposite trademarks or avail marks are the place of their individual holders and are hereby acknowledged.

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